Neuro · Product Finder

From "the thing that fits this" to the exact SKU

Customers describe it, name it, or photograph it, Product Finder matches what they mean to the exact product, part or service in your catalog, cross-referencing competitor and legacy model numbers along the way, and flagging an in-stock alternative when the perfect match is on back-order.

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Quick answer

Product Finder turns a description, a part number or a photograph into the exact product a customer needs. It cross-references legacy and discontinued model numbers, handles vague descriptions in a customer's own words, and works from an image when the customer cannot name the thing they are holding.

Capabilities

Describe it, name it, or snap a photo

Photo identification

A photo is enough to find the match

A nameplate, an old part, or a worn label, Product Finder reads it from a photo and matches it to the current catalog equivalent, no model number required.

  • Reads nameplates, labels and worn text straight from a photo
  • Matches against the full catalog on spec, not just on name
  • Works from a phone camera, no scanner or barcode needed
Cross-reference engine

Old part number in, exact SKU out

Competitor part numbers, discontinued SKUs and legacy internal codes all resolve to today's exact equivalent, with the matching logic shown so your team can trust the result.

  • Resolves competitor, discontinued and legacy codes in one lookup
  • Confirms the match against real feature and spec data, not just a lookup table
  • Keeps quotes accurate when a customer only knows the old number
Conversational narrowing

One smart question, not a dead-end search box

A vague description becomes a short back-and-forth. Product Finder asks the single question that resolves the ambiguity, then matches with confidence instead of returning a wall of results.

  • Asks the one clarifying question that actually narrows the field
  • Turns "something compact" into a specific, confident match
  • Feels like a conversation, not a filtered search page
Stock-aware matching

Never recommends what it can't ship

Product Finder checks live stock and lead time before it answers, and offers the closest in-stock alternative, with the trade-offs stated plainly, whenever the perfect match is on back-order.

  • Checks live stock and lead time as part of every match
  • Suggests an in-stock alternative when the exact match is delayed
  • States the trade-offs plainly instead of overselling the substitute

Works embedded on product pages

Drop it next to the buy button, not just on a separate search page, the match happens right where the customer is deciding.

Kills "which one fits?" tickets

The question that used to need a specialist now resolves itself, before it ever becomes a support ticket.

Spec-level matching, not keyword search

Voltage, size, connector type, certification, the details that actually decide fit, matched precisely instead of guessed at.

Inputs

Anything becomes a query

A photo

worn-nameplate.jpg

The label is read straight off the image and matched on spec, back comes the current SKU with stock and price attached.

A part number

PWR-450, rev B

Current, legacy or discontinued, the number resolves to today's exact equivalent, with the matching logic shown.

Plain words

"a compact charger for laptop and phone"

One clarifying question narrows the field, back comes a single confident match, not a wall of filtered results.

A competitor SKU

ChargeFast GN65

The rival's model number cross-references to your closest product, confirmed on features and terms, not just the name.

Who uses it

Every point of sale, the right match every time

E-commerce

Fewer abandoned carts from "not sure which one fits", the exact SKU, right next to the buy button.

Customer service

Support tickets that used to need a specialist now resolve in one conversational lookup.

Field sales

A photo from the field resolves to the correct part on the spot, no callback to the office needed.

Distributors

Cross-references competitor and legacy numbers instantly, keeping quotes accurate and orders moving.

A photo is a query

Point the camera, get the SKU

No model number, no barcode. A photo of the battery on the shelf resolves to the exact pack in the retail catalog, with stock and price already checked before the answer lands.

  • Reads sleeves, nameplates and worn labels from a phone photo
  • The bulk pack appears as an alternative, not a distraction
Ambiguity, settled

When two products could fit, it picks with reasons

"A compact charger" matches two candidates. Product Finder puts them side by side, weighs fit, capacity, price and availability, then names the one the customer actually described.

  • The verdict cites the customer's own words, not a popularity rank
  • Availability counts, the one on back-order never leads the answer
One panel, whole catalog

Shoppers ask the way they talk

Compatibility, nearby stock, a discontinued favorite: the same panel answers from the catalog, live inventory and the customer's own order history, with the source cited every time.

  • Compatibility answers come from spec sheets, not guesswork
  • Order history turns "my old mouse" into an exact model number
Whole lists, resolved at once

A pasted parts list matches itself

A customer emails fourteen lines of half-remembered part names. Paste the list once and Product Finder resolves every line against the catalog, matching the clear ones instantly and asking one question each for the rest, never line by line.

  • Every line matched in one pass, no re-typing into a search box
  • Ambiguous lines get flagged with the one question that settles them
No part number needed

"The round battery in a car key fob" is a valid query

Customers rarely know the code printed on the part. Product Finder takes the description the way people actually say it, narrows by shape and use, and hands back the exact product, plain words are always enough.

  • Everyday language resolves to the exact SKU, no jargon required
  • Fit confirmed against what the customer described, not just a keyword
The path

From "this thing" to checkout in four moves

STEP 01

Point at anything

A photo, a part number, a competitor SKU or plain words, whatever the customer has is enough to start.

STEP 02

Matched to your catalog

Spec-level matching against your own products, with cross-references for dead numbers and rival model names.

STEP 03

Checked against stock

Live availability and lead time confirmed before the answer goes out, never a match that cannot ship.

STEP 04

Straight to cart or quote

The exact SKU lands next to the buy button or inside the quote, no filter walls in between.

Cross reference

Discontinued part in, exact successor out

Cross-reference at fleet scale

Discontinued is not dead

A dead SKU is not a dead end, it is a pointer to its living replacement. Product Finder keeps the map between what manufacturers stopped making and what your catalog sells today, so one query resolves an entire fleet of retired parts, variant by variant, with fit confirmed before anything is ordered.

  • Every retired SKU mapped to its current successor, variants included
  • Fit confirmed per unit, drop-in swaps separated from adapter cases
  • One replacement order drafted for the whole fleet, not part by part
Ready for your industry

Matching parts across seven industries

Works with
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Stop losing sales to "which one do I need?"

The live demo runs Product Finder over six fictional catalogs, pick an industry and try a photo, a model number, or a vague description.

Try the live demo → Get in touch